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Total Computers (PC Help)
IT SupportManaged AntivirusMicrosoft 365 & Cloud
✓ Microsoft 365
✓ Cybersecurity
✗ VoIP / cloud phone
✗ AI automation
✓ Onsite support
✓ Remote support
Editorial notes — synthesised from public sources, not verified customer testimonials
Best for
SME needing it support, roughly 1-50 staff.
Business size fit
Best suited to businesses in the 1-50 staff range.
Service strengths
- Core strengths: IT Support, Managed Antivirus, Free PC Health Monitoring
What to ask them
- Do they handle licensing optimisation so you're not overpaying for seats?
- Can they document your tenant setup and security configuration?
- Do they proactively manage Conditional Access / MFA policies?
Red flags / limitations
- No public Google review count found — ask for references directly.
- Physical base (Botany Downs) is outside Auckland — check how they actually service Auckland clients (remote vs. periodic on-site).
Auckland coverage
Physically based in Botany Downs (outside Auckland). Claims to service: Auckland, NZ-wide — confirm real Auckland presence before relying on onsite visits.
Full details
| Website | https://www.pchelp.co.nz |
|---|---|
| Phone | 09-533-7373 / 0508-PC-HELP |
| Email / contact | info@thetotal.net.nz |
| Suburb | Botany Downs (Flat 2, 46 Sandgate Avenue) |
| Service areas | Auckland, NZ-wide |
| Business types served | SME |
| Customer size | 1-50 staff |
| Key services | IT Support, Managed Antivirus, Free PC Health Monitoring, Maintenance Contracts, Office 365 and Cloud solutions |
| Industries | Auckland businesses |
| Certifications / partners | Not specified |
| Notes | Services Windows, Linux and Unix servers, PCs, notebooks, laptops. Based in Botany Downs. |