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Think Concepts

Managed IT ServicesIT SupportOffice 365 Backup
✗ Microsoft 365 ✗ Cybersecurity ✗ VoIP / cloud phone ✗ AI automation ✗ Onsite support ✗ Remote support

Best for

SME needing managed it services, roughly 20-100 staff.

Business size fit

Best suited to businesses in the 20-100 staff range.

Service strengths

  • Holds recognised partner/certification status: Founded 2002, 25-person team
  • Core strengths: 24/7 Managed IT Services, IT Support, Office 365 Backup

What to ask them

  • Do they handle licensing optimisation so you're not overpaying for seats?
  • Can they document your tenant setup and security configuration?
  • Do they proactively manage Conditional Access / MFA policies?

Red flags / limitations

  • No public Google review count found — ask for references directly.
  • Physical base (Newton) is outside Auckland — check how they actually service Auckland clients (remote vs. periodic on-site).

Auckland coverage

Physically based in Newton (outside Auckland). Claims to service: Auckland, Wellington, Tauranga, NZ-wide — confirm real Auckland presence before relying on onsite visits.

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Full details

Websitehttps://thinking.co.nz
Phone+64 9 379 5557 / 0800 4 THINK
Email / contactinfo@thinking.co.nz
SuburbNewton
Service areasAuckland, Wellington, Tauranga, NZ-wide
Business types servedSME
Customer size20-100 staff
Key services24/7 Managed IT Services, IT Support, Office 365 Backup, Network Management
IndustriesNZ businesses
Certifications / partnersFounded 2002, 25-person team
NotesFounded 2002. Privately owned NZ Managed IT Service Provider. CEO Ahlam AyoubZadeh. $8.9M revenue. Offices in Auckland, Wellington, Tauranga.